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Palace of Versailles Tour - Reviews

Rating of the activity

8 / 10

8.0198812351544 842 reviews | 14,579 travellers

65 traveler-submitted photos

Customer scoring

358

194

127

Type of traveler

Traveling alone (62)

Couple (245)

Group of friends (78)

With small children (78)

With older children (183)

Reviews from real clients who booked our products.

See only reviews with text

Sep / 19 / 2026

Irene Ortiz Leal

Lugo, Spain

Cuando llegamos no nos tenían en la lista, tuvimos que esperar bastante a que confirmasen que habíamos reservado correctamente. Cuando lo confirmaron los grupos ya estaban hechos y tuvimos que buscar algún grupo de estime con quien ir, que inicialmente nos decían lo mismo, que no estábamos en la lista. Al final se arregló pero fue una situación bastante incómoda y molesta

When we arrived, we weren't on the list, and we had to wait quite a while for them to confirm our reservation. By the time they confirmed it, the groups were already formed, and we had to find another group to join, who initially told us the same thing—that we weren't on the list. It was eventually sorted out, but it was a rather awkward and annoying situation.

Operated by: Extime Travel (Ex Paris City Vision)

Sentimos los desajustes de organización ocasionados. Hemos tomado nota de esto para seguir mejorando el servicio que ofrecemos. Translate this opinion into English.

We apologize for any organizational disruptions. We have taken note of this and will continue to improve our service. Opinion translated. Show original.

Aug / 26 / 2026

Loly Díaz Perdomo

Las Palmas, Spain

I travelled with small children

La actividad bien, lo único que me gustaría destacar es que no se cumplieron las normas de punto de encuentro. La guía no se encontraba a la hora concertada. Nosotros llegamos en Uber una media hora antes al punto de encuentro y durante el tiempo que estuvimos esperando solo aparecieron algunos guías de grupos de ingleses y en español no vino nadie. Aparte de eso nos dijeron que vendría con chaleco rojo y un banderín azul . No fue así. Nos perdimos el inicio en el exterior del palacio.

The activity was fine, the only thing I'd like to point out is that the meeting point rules weren't followed. The guide wasn't there at the agreed-upon time. We arrived by Uber about half an hour early at the meeting point, and while we waited, only a few guides from English-speaking groups showed up; no one from Spanish-speaking groups appeared. Besides that, we were told she would be wearing a red vest and carrying a blue flag. She wasn't. We missed the beginning of the tour outside the palace.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with small children

Gracias por compartir tu experiencia. Sentimos lo ocurrido en el punto de encuentro y las molestias que esto pudo ocasionarte. Revisaremos lo sucedido con el equipo para mejorar este aspecto. Translate this opinion into English.

Thank you for sharing your experience. We are sorry for what happened at the meeting point and any inconvenience this may have caused you. We will review the incident with the team to improve this aspect. Opinion translated. Show original.

Aug / 05 / 2026

Maria Lorena

Buenos Aires, Argentina

I travelled with teenagers

Fue una experiencia genial, Bárbara nuestra guía fue muy amable, siempre agradable y aprendimos mucho de todo su conocimiento. Además evitamos las largas filas para el ingreso que con las altas tenperaturas resultó realmente ser algo muy favorecedor. Translate this opinion into English.

It was a fantastic experience. Barbara, our guide, was very kind and always pleasant, and we learned a lot from her extensive knowledge. Plus, we avoided the long lines to get in, which was a real plus given the high temperatures. Opinion translated. Show original.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with teenagers

Aug / 04 / 2026

Anonymous

Spain

Me gustó la visita. Juan es un guía con experiencia que disfruta lo que hace y explica todo muy bien. Lo único negativo que veo es que el precio es elevado para la duración de la visita. La mitad del tiempo estamos esperando a que el guía recoja entradas, auriculares, etc. Y luego en poco más de media hora lo tienes que ver todo deprisa y corriendo. La verdad es que tenía tan altas expectativas en Versalles que me quedé un poco chafada. Translate this opinion into English.

I enjoyed the tour. Juan is an experienced guide who clearly enjoys his work and explains everything very well. The only downside I see is that the price is high for the length of the tour. Half the time we're waiting for the guide to collect tickets, headphones, etc. And then, in just over half an hour, you have to rush through everything. To be honest, I had such high expectations for Versailles that I was a little disappointed. Opinion translated. Show original.

Operated by: Extime Travel (Ex Paris City Vision)

Jul / 04 / 2026

Analleli Victoria Martinez Mende

Cdmx, Mexico

I travelled by myself

Complicado encontrar al contacto, ya que las indicaciones dicen q es alguien con chaleco color rojo y no traía ningún chaleco. Luego nos dio el recorrido Juan, decía que duraba una hora y parecía que lo iban correteando, todo súper rápido, no nos permitió ver las salas tan oportunamente y el recorrido terminó en unos 40 minutos.

It was difficult to find the contact person, as the directions said it was someone wearing a red vest, and he wasn't wearing one. Then Juan gave us the tour; he said it would last an hour, but it seemed like he was being rushed. Everything was incredibly fast, and we didn't get a good look at the rooms. The tour ended in about 40 minutes.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled by myself

Sentimos que la experiencia no se haya ajustado del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We regret that the experience did not fully meet your expectations. At Civitatis, we strive to provide our customers with the best possible experiences. To that end, we take note of all feedback with the aim of improving. Opinion translated. Show original.

Jun / 23 / 2026

Francisco Jose Marin

Spain

I travelled with my partner

La verdad es que la guía fué todo un acierto...la manera de contar la historia fue de lo más armonioso. Detalles, curiosidades, etc Todo muy ameno. El único fallo que creo que es algo muy importante y que no tendría que pasar es que cuando llegamos al punto de encuentro a la hora, allí no había nadie , suerte que preguntamos a otros guías y nos dijeron que seguramente estaría junto a la entrada al palacio. Creo que esto no debería de ser así, porque si alguien no pregunta, se queda allí ...

The truth is, the guide was a real find...the way she told the story was so harmonious. Details, interesting facts, etc. All very enjoyable. The only flaw, which I think is very important and shouldn't happen, is that when we arrived at the meeting point on time, there was nobody there. Luckily, we asked other guides and they told us it would probably be near the palace entrance. I don't think this should be the case, because if someone doesn't ask, they'll be left behind...

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with my partner

Sentimos la confusión en el punto de encuentro. Tomamos nota de lo que comentas para reforzar la claridad de estas indicaciones y evitar malentendidos. Translate this opinion into English.

We understand the confusion regarding the meeting point. We've taken note of your comments to reinforce the clarity of these instructions and avoid misunderstandings. Opinion translated. Show original.

Jun / 13 / 2026

Mariela

Bs As, Argentina

I travelled by myself

La Visita guiada por Palacio de Versalles fue increíble, además de lo emblemático y pintoresco del palacio, sus salones y sus bellos jardines, nuestra guía Florence tuvo un trato increíble con el grupo y su transmisión de su conocimiento de la historia hicieron el paseo una experiencia de excelencia Translate this opinion into English.

The guided tour of the Palace of Versailles was incredible. Besides the emblematic and picturesque nature of the palace, its halls, and its beautiful gardens, our guide Florence had an amazing rapport with the group, and her sharing of historical knowledge made the tour an excellent experience. Opinion translated. Show original.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled by myself

May / 28 / 2026

Jesus

Madrid, Spain

I travelled with teenagers

Consideró que llegar a las 10.30 con la temperatura de 30 grados al sol para entrar al palacio a las 1120. Creo que es excesivo el tiempo que nos ha tenido esperando a pleno sol. La guía ha llegado justo a las 10.45 cuando se nos solicita llegar a las 1030. Las explicaciones justas. Sin mucha emoción Nada anecdótico.

I felt that arriving at 10:30 in 30-degree heat, only to enter the palace at 11:20, was excessive. I think the time we were kept waiting in the blazing sun was unreasonable. The guide arrived at 10:45, even though we were asked to arrive at 10:30. The explanations were adequate, without much enthusiasm or anything particularly noteworthy.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with teenagers

Muchas gracias por tu comentario. Vamos a pasarlo al proveedor para que lo tenga en cuenta y mejore su servicio en lo que pueda. Translate this opinion into English.

Thank you very much for your feedback. We will pass it on to the provider so they can take it into account and improve their service where possible. Opinion translated. Show original.

May / 25 / 2026

María Laura

Buenos Aire, Argentina

I travelled with small children

El lugar hermoso, el guía explicó bien. Pero los auriculares no andaban bien, lo que hizo perder bastante de lo explicado ( éramos 3 que íbamos juntos y solo a 1 le andaba). Demasiada gente no permite admirar con detenimiento. Magníficos jardines.

The place was beautiful, and the guide explained everything well. However, the headphones didn't work properly, which meant we missed a lot of the explanation (there were three of us together, and they only worked for one of us). Too many people made it difficult to admire everything properly. Magnificent gardens.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with small children

Lamentamos los inconvenientes con los auriculares y la multitud. Nuestros guías están capacitados para ofrecer explicaciones claras en varios idiomas. Agradecemos tu comentario para seguir mejorando la experiencia de nuestros clientes. Translate this opinion into English.

We apologize for the inconvenience with the headphones and the crowds. Our guides are trained to provide clear explanations in several languages. We appreciate your feedback, which helps us continue to improve our customers' experience. Opinion translated. Show original.

Mar / 31 / 2026

Sofia Belen

Peru

I travelled by myself

De los mejores tours a los que he ido. Oswaldo lo hizo inolvidable. Siempre contándonos datos interesantes, dándonos tiempo para fotos y logrando que siempre podamos ver bien las atracciones principales de las habitaciones. Definitivamente si regreso a Versalles, lo volvería a tomar Translate this opinion into English.

One of the best tours I've ever been on. Oswaldo made it unforgettable. He was always sharing interesting facts, giving us time for photos, and making sure we could always see the main attractions in the rooms clearly. If I return to Versailles, I would definitely take this tour again. Opinion translated. Show original.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled by myself

Mar / 29 / 2026

Alejandra Reyes García

Mexico

I travelled with teenagers

Llegamos a tiempo a versaillle. El guía nunca llego a tiempo y nos mandaron a la cafetería a esperar y hacía mucho frío. Lo que optamos fue cambiar de tour, ella era muy buena pero fue en inglés y no en español. Ósea nuestro guía ni lo conocí pero estuvo fatal q no llegara a tiempo. Por eso calificó como normal la experiencia.

We arrived in Versailles on time. The guide never showed up, and they sent us to wait in the cafeteria, which was freezing. We decided to change tours; the guide was very good, but she was in English, not Spanish. I didn't even meet our guide, but it was awful that he didn't arrive on time. That's why I rate the experience as just okay.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with teenagers

Tras consultar con el proveedor, confirmamos que la actividad se desarrolló en el idioma contratado. Sentimos si hubo alguna confusión al respecto y seguiremos trabajando para mejorar en lo posible. Translate this opinion into English.

After consulting with the provider, we confirmed that the activity was conducted in the contracted language. We apologize for any confusion and will continue working to improve. Opinion translated. Show original.

Sep / 25 / 2026

Anonymous

Operated by: Extime Travel (Ex Paris City Vision)

Sep / 25 / 2026

Anonymous

Operated by: Extime Travel (Ex Paris City Vision)

Sep / 24 / 2026

Carlos Javier Gallues Caballero

Zamora, Spain

I travelled with teenagers

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with teenagers

Sep / 23 / 2026

José Luis

Spain

I travelled with friends

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with friends

Sep / 23 / 2026

Jose Cabrera Rguez

Spain

Operated by: Extime Travel (Ex Paris City Vision)

Sep / 22 / 2026

Jose

Florida, Uruguay

I travelled with small children

Muy lindo todo, muy bien explicado todo Translate this opinion into English.

Everything was very nice, and everything was very well explained. Opinion translated. Show original.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with small children

Sep / 22 / 2026

María Jesús Riesco

Madrid, Spain

I travelled with my partner

Muy buen guía Juan Translate this opinion into English.

Juan was a very good guide. Opinion translated. Show original.

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with my partner

Sep / 19 / 2026

Isabel Lombardia

Tigre, Argentina

I travelled with teenagers

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with teenagers

Sep / 18 / 2026

Jose Antonio

Granada, Spain

I travelled with small children

Operated by: Extime Travel (Ex Paris City Vision)

I travelled with small children

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Palace of Versailles Tour - Reviews

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